Problems in TWCland

[Jafo]

I notice that the date for switching to the new improved channel
lineups in many Southern California communities has quietly changed
from November 7 to TBD. There goes this weekend's HD games on
ESPNHD!
Apparently TWC is not offering any further explanation. There's
hardly any point in trying to call them as their phones have been
virtually unreachable in the past three weeks.

Locally, hold times grew to monumental proportions as soon as they
tried to transition the old Comcast areas of southern California into
the TW system on October 20. It seems that this changeover did not
go smoothly.

TWC did send out an e-mail last week saying that the switch from
Adelphia to Road Runner would be postponed to sometime after
November 8.

That's what the card I received in today's mail said, but if you go
to www.twcusoon.com/sites/la/FAQ.aspx# and click on "I am a former
Adelphia High-Speed Online customer. Is my Internet service
changing?", you'll come up with:

"Effective November 28th, your Adelphia High-Speed Online service
will be transitioned to Road Runner. Road Runner offers the same
selection of services that you enjoyed before - you simply need to
activate your account on November 28th to begin using them."

We shall see. Personally, I'm in no rush. :)

--
Jafo

[Albert]

Hear in Southern California in Eagle Rock we had the change over to the new
digital line up on Oct 24th and it went smoothly with no delays and we will
be switch over to road runner on November 28.

Post by Jafo

I notice that the date for switching to the new improved channel
lineups in many Southern California communities has quietly changed
from November 7 to TBD. There goes this weekend's HD games on
ESPNHD!
Apparently TWC is not offering any further explanation. There's
hardly any point in trying to call them as their phones have been
virtually unreachable in the past three weeks.

Locally, hold times grew to monumental proportions as soon as they
tried to transition the old Comcast areas of southern California into
the TW system on October 20. It seems that this changeover did not
go smoothly.

TWC did send out an e-mail last week saying that the switch from
Adelphia to Road Runner would be postponed to sometime after
November 8.

That's what the card I received in today's mail said, but if you go
to www.twcusoon.com/sites/la/FAQ.aspx# and click on "I am a former
Adelphia High-Speed Online customer. Is my Internet service
"Effective November 28th, your Adelphia High-Speed Online service
will be transitioned to Road Runner. Road Runner offers the same
selection of services that you enjoyed before - you simply need to
activate your account on November 28th to begin using them."
We shall see. Personally, I'm in no rush. :)
--
Jafo